Customer Service Quality and Incomplete Information in Mobile Telecommunications: A Game Theoretical Approach to Consumer Protection
- Referencia: Garín-Muñoz, T, Pérez-Amaral, T, Gijón, C y R. López: “Customer Service Quality and Incomplete Information in Mobile Telecommunications: A Game Theoretical Approach to Consumer Protection”. 2024, in chapter 8 of The Smart Revolution toward a Sustainable Digital Society: The Players, Stakeholders, and Regulators, (2015). Edward Elgar (ISBN 978 1 78471 003 3).
